Emergency Assistance Numbers

Within the United States, Canada, Puerto Rico and the U.S. Virgin Islands call toll free:

1-800-654-1908

Outside of the United States, call collect:

1-804-281-5700

Help is always a phone a call away with Allianz Global Assistance. Our staff of multilingual problem solvers is available to help you with medical, legal or travel-related problems.

 

Download The Allianz TravelSmartTM App To Access Your Benefits On The Go
TravelSmartTM with our free app to access your benefits on the go, connect with 24-hour assistance, file claims quickly, and more. Download on Android or iOS.

 

> Read more about How Allianz Can Help

Allianz has  34 offices on five continents and a global network of 400,000 medical and non-medical providers.

Our medical assistance services include, but are not limited to, the following:  

  • Medical triage with referrals to local medical providers
  • On-going medical monitoring
  • Payment guarantee
  • Emergency medical transportation.

We also cover a broad range of travel-related emergencies such as:

  • Missed connections
  • Lost/stolen travel documents
  • Pre-trip information
  • Lost baggage
  • Prescription replacement
  • Emergency cash