Emergency Assistance Numbers
Within the United States, Canada, Puerto Rico and the U.S. Virgin Islands call toll free:
1-800-654-1908
Outside of the United States, call collect:
1-804-281-5700
Help is always a phone a call away with Allianz Global Assistance. Our staff of multilingual problem solvers is available to help you with medical, legal or travel-related problems.
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> Read more about How Allianz Can Help
Allianz has 34 offices on five continents and a global network of 400,000 medical and non-medical providers.
Our medical assistance services include, but are not limited to, the following:
- Medical triage with referrals to local medical providers
- On-going medical monitoring
- Payment guarantee
- Emergency medical transportation.
We also cover a broad range of travel-related emergencies such as:
- Missed connections
- Lost/stolen travel documents
- Pre-trip information
- Lost baggage
- Prescription replacement
- Emergency cash